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User Guide

Everything you need to know about shopping at ASAP Chems

Have a specific question? Check our FAQ

How to Place an Order

1

Browse Products

Navigate to our Shop page to explore our catalog of research compounds. Use filters to narrow by category or purity level.

2

Add to Cart

Click "Add to Cart" on any product. You can adjust quantities directly or from your cart page.

3

Review Your Cart

Click the cart icon to review your items. Apply any coupon codes here for discounts.

4

Checkout

Enter your shipping information and select a shipping method. We offer USPS, UPS, and FedEx options.

5

Payment

Complete your purchase securely with our Stripe-powered checkout. We accept all major credit cards.

Managing Your Account

1

Create an Account

Click "Sign Up" in the header. Enter your email and create a secure password.

2

View Order History

Access your account dashboard to see all past orders, shipment tracking, and invoices.

3

Update Information

Keep your shipping address and contact details current for faster checkout.

4

Manage Preferences

Opt in or out of promotional emails and set your communication preferences.

Shipping & Tracking

1

Shipping Options

We offer domestic shipping via USPS, UPS, and FedEx. Shipping rates are calculated at checkout based on weight and destination.

2

Processing Time

Orders placed before 2 PM EST on business days typically ship same day. All orders include tracking.

3

Track Your Order

Once shipped, you'll receive an email with tracking information. You can also track from your account dashboard.

4

Free Shipping

Enjoy free standard shipping on orders over our threshold. Check the current promotion banner for details.

Understanding Our Products

1

Research Use Only

All products are intended for laboratory research purposes only. Not for human consumption.

2

Quality Assurance

Every batch is third-party tested. View Certificates of Analysis (COA) on the Lab Results page.

3

Product Variants

Many products come in multiple sizes or concentrations. Select your preferred variant on the product page.

4

Storage Instructions

Follow the storage guidelines provided with each product to maintain compound integrity.